LAUGHLIN AIR FORCE BASE, Texas—Airman 1st Class Lucas Lobo, 47th Medical Support Squadron outpatient records technician, was chosen by wing leadership to be the “XLer” of the week, for the week of Oct. 15, 2018, at Laughlin Air Force Base, Texas.
The “XLer” award, presented by Col. Charlie Velino, 47th Flying Training Wing commander, is given to those who consistently make outstanding contributions to their unit and the Laughlin mission.
Lobo, from Rio Grande, Tierra Del Fuego, Argentina, schedules medical appointments for Laughlin members and their families on a daily basis. One of Lobo’s highest priorities is keeping patients’ personal information safe and secure, and filing it properly for future use.
One ball Lobo knocked out of the park for his team was leading the first records retirement in seven years. The retirement cleared 5,000 electronic health records and purged 1,000 charts. Thanks to Lobo, the program is now up to Department of Defense standards.
“We were able to organize and implement the instructions of the U.S. Air Force to retire the records correctly” Lobo said. “By doing this, we set up a system to make sure each record was retired to the most correct standard. This allowed us to complete a huge task that has been pending for years.”
Throughout his time in medical records, he’s scheduled 2,500 appointments, enabled healthcare delivery for 3,500 beneficiaries and updates 220 registrations. Because of his effort, the clinic at Laughlin has been able to care for patients in a timely manner.
“I like working and interacting with people of different backgrounds to accomplish patient care,” Lobo said. “Also, I enjoy the fact I can be one of the first pieces of the puzzle allowing patients to get help or information.”
When he’s not scheduling, Lobo is his squadron’s volunteer coordinator. He made it possible for individuals in his squadron to donate six pints of blood to the community during a recent blood drive. Along with coordinating other volunteer events for his squadron, he also devoted 15 hours to the food bank, preparing ready-to-go meals and helping 350 families in the community.
“Helping in general is a great thing,” he said. “Especially when it comes to food. I have been lucky, and I have never experienced the need to go to a food bank. It’s usually something we take for granted so I wanted to help the food bank because everyone should have the right to have access to something as essential as food and not go hungry.”
Leadership awarded Lobo the “XLer of the week” because of his devotion in keeping the 47th MDG up-to-speed, his overall example of comprehensive airman fitness his willingness to share his time with others.
“It was a great honor and a surprise,” he said. “It feels awesome to know that the work junior airmen do is being taken into account and rewarded.”